Volunteer FAQ

We know that your first volunteer experience at
a new place can seem daunting.

Let us take the guesswork out of it, with answers to
these frequently asked questions:

Q: What are you doing to keep volunteers safe?

A:  As a food handling organization, we have always been focused on health and safety. In response to COVID-19, we have implemented these safeguards to make this experience as safe as possible. While we greatly appreciate your interest in volunteering, the safety of our volunteers, staff, and clients is very important to us. Please read and follow these guidelines:

        • Shift & group sizes have been reduced to 12 so that social distancing can be implemented. If you have a group larger than 12, please understand that you may have to split into different shifts.
        • Volunteers, staff, and clients are required to wear a mask covering their nose and mouth when in the Community Food Bank building or at a Mobile Pantry site (in accordance with CDC guidelines, please no gaiters, bandanas, or masks with valves that don’t have a filter).
        • We are cleaning high-touch areas in the building multiple times a day.
        • All volunteers in the building must sanitize their hands before beginning their shift, and we check the temperature of anyone entering the building. We are providing hand sanitizer, gloves, and a mask if you do not have one.
Q: What do volunteers do at the Food Bank?

A:  Volunteers assist us with many different kinds of projects. Usually, tasks will involve sorting donations, preparing sorted donations for agency use, or packing food boxes for our Mobile Pantry/Family Market programs. Volunteers can also sign up to work at one of our Mobile Pantry distributions.

There’s always a need for volunteers at the Food Bank! If you have a special skill or think that you can be of unique assistance, don’t hesitate to email us.

Q: I want to volunteer! How do I begin?

A:  Go to the Volunteer Sign Up page, and click the link to register. Once you’ve done that, you can sign up for open shifts on the Volunteer Calendar that fit your schedule!

Q: May I schedule a group? How many people may volunteer at once?

A:  We love groups! To schedule a group, email our Volunteer Coordinator.
Currently, in an effort to keep volunteers safe as possible, we cannot accept more than 12 volunteers per shift.

Q: Can I complete court-ordered community service hours here?

A:  Absolutely. If you need to complete school or court-ordered community service, email our Volunteer Coordinator.

Q: When can I volunteer?

A:  Volunteer shifts are daily, Monday–Friday from 9 am–11:30 am, and Monday–Thursdays from 1 pm–3 pm. Mobile Pantry dates and times vary, so keep an eye out!

Q: What are the age requirements?

A:  We love our young volunteers! Children 9 and older are welcome to volunteer at the Community Food Bank.
We do ask that one adult be present for every 4 youths volunteering. (Volunteers 16 and older do not need a chaperone.)

Q: What should I wear to volunteer?

A:  We require all volunteers to wear CLOSED TOE shoes while volunteering with us, and we recommend you dress comfortably in clothing that isn’t too constricting or too loose. Please keep jewelry to a minimum. Be aware that the warehouse is not climate controlled, so it can get warm in the summer and cool in the winter – dress appropriately! There are lockers available for personal belongings.

Q: I need to cancel my volunteer shift – how do I do that?

A:  If you need to cancel your volunteer shift please email the Volunteer Coordinator as soon as possible, so we can open your shift up to others!

Q: I can’t volunteer in person – what else can I do?

A:  If you can’t volunteer during the regular times or in person, you can always host a food or fund drive to help out from the comfort of home! Find more about how to get started here!

Ready to volunteer?